Policies

Please our Cake Orders page more detail. Servings for our most popular cake sizes can also be found below.

We do not bake in an allergen-free environment. While we do have select products that do not contain wheat or nuts, all of our products are baked in an environment where wheat, milk, peanuts, tree nuts, eggs, and soy may be present in high volumes. Due to the presence of these allergens at all of our baking facilities, we do not recommend consuming any of our desserts if you are allergic to wheat, nuts, dairy, or eggs.

Mi Casa Cake Shop baked goods are meant to be enjoyed as soon as possible. They can survive a car ride as long as you keep the air conditioner as cool as possible. If the size of the cake and the facilities of the venue permit, refrigerate it as much as possible

Unfortunately we don't. We work primarly with Chantilly cream; a light and fluffy frosting that's not too sweet. In addition, we offer edible icing sheets where we can print any picture or design.

We sure do! We offer custards and desserts. Head over to our Menu page. All of our products are produced in facilities where gluten is present, so we do not recommend consuming products from Mi Casa Cake Shop if you are gluten-intolerant.

Unfortunately we don't. However, we do have Mini-Cakes that serve 1 person! See our Menu page page for more details.

We love a good challenge, but please allow a 3-day notice.

You can make changes to the design up to 2 days before the cake order data. Unfortunately, we can't be as flexible with cake flavors or sizes.

You set the time! When you place an order, let us know the earliest time you're able to pick up the cake and we'll try to have it ready by then.

We understand that things happen and that you may need to cancel the order. Please let us know at least 2 days before the day of pick-up. Unfortunately, we don't accept cancelations on the same day as the pick-up date and you will still be charged the full price of the cake.

In the instance that you experience an issue with your order, please call 515-418-0031, and we'll get in touch as soon as possible. Each issue is handled on a case-by-case basis.

We do not refund any cancellations made less than 24 hours in advance of your chosen pick-up time. This includes order changes for future dates.

Unfortunately, we need more time to make custom cakes. Please place orders up to 3 days in advance.

Yes! View our Menu page to see all the mini-cakes and desserts we carry in-store.

We also carry round cakes in two sizes: 8" (12-15 servings) and 10" (20-25 servings).

Every day is different. Please call 515-418-0031 or stop by to find out.

Of course! Depending on the size of cake we, can write any message.

We love to work closely with you to offer a dynamic selection of options. You can mix and match flavors to create the perfect look, feel, and taste for your special event. Please call 515-418-0031 to schedule a consultation.

Every season fills up at different rates. We find that placing an order at least 4 months gives you a good chance of reserving a cake for your special day.

Deposits pay for a portion of the total cost of the final cost of the cake. It goes towards any and every effort used to prepare the cake for the big day. For that reason, it's non-refundable.

There's a second deposit for specific equipment for the structure and aesthetics of cakes. For example, cake bases and cake plates are refunded once the equipment is returned undamaged.

We ask that the cake be paid for in full at least 7 days before the wedding date or quinceañera date. If the balance is not paid 24 hours before the scheduled day, we reserve the right to cancel the order.

We accept most forms of payments: cash, credit card, debit card, and contactless payment methods, to name a few.

Unfortunately we don't. All purchases must be made in-store